Shipping Policy

Last updated: August 12, 2026

At PawsDaily, we work hard to get your order delivered to you as quickly as possible.

Order Processing

Orders are typically processed and shipped within 1–3 business days after your order is placed.

Once your order has shipped, you will receive a confirmation email containing your tracking information.

Shipping Times

Estimated delivery times are:

• Canada: 3–7 business days

• United States: 4–8 business days

• International: 7–15 business days

Please note that these are estimated delivery times and are not guaranteed. Delivery times may vary depending on your location, shipping carrier, weather, holidays, or other circumstances outside of our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your location and the items in your order.

From time to time, PawsDaily may offer free shipping promotions.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number. Please allow up to 48 hours for tracking information to become available.

If your tracking information has not updated for several days, your package may still be in transit. We recommend allowing the estimated delivery window to pass before contacting us.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your purchase.

If you entered an incorrect address, contact us as soon as possible at [YOUR SUPPORT EMAIL]. We will do our best to update the address before your order ships, but we cannot guarantee that changes can be made after an order has been processed.

PawsDaily is not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Stolen, or Damaged Packages

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbours, and your local delivery carrier.

If your package arrives damaged, please contact us at [YOUR SUPPORT EMAIL] as soon as possible with your order number and photos of the damaged package and product.

Shipping Delays

PawsDaily is not responsible for delays caused by shipping carriers, customs, weather, holidays, incorrect addresses, or other circumstances outside our control.

If your order has been significantly delayed beyond the estimated delivery window, please contact us and we'll be happy to help investigate.

Questions

If you have any questions about your order or our shipping policy, contact us at:

Email: thechiefumar@gmail.com.

PawsDaily